website builder software - 1SITEcreate website 
1site, the good Web site builder software - create your website with 1SITE!
1SITE is a VisualVision product. This Web site has been created with 1SITE
web site software
 
 
 
 
Frequently Asked Questions, 1SITE 
 
Immediate response to frequently asked questions: read below!  
For things not covered here, the user's forum has a powerful search feature and you find the answer to almost every question. 
You can also email us at info at visualvision dot com or use the contact form  - we suggest the FAQ and the FORUM first, because usually with the FAQ and the FORUM you find immediately a response, so you don't have to wait for an email reply. And yes, we are lazy :-). Ok, just kidding! 
 
 
 
 
 
TUTORIALS, BASIC 
Are there any tutorials for the main features? 
Yes, in the internal manual (”?-Help >Help”, then Tutorials). Or click here. 
 
Is the LITE version fully functional? 
Yes, but the automatic publishing feature is limited to 20 pages, and a "Created with 1SITE" label is inserted at the bottom of each page. 
 
Can 1SITE manage frames? And what about the mouseover? The forms? Can it publish directly to the Internet? Does it make the coffee...? 
The answer is always yes. Well... not for the coffee, but we’re working on it! To learn more, scroll below, see the fast tour or take a closer look at the online manual
 
What should I know for creating a Web site? 
 
I have used another editor and I can’t understand how to manage HTML files with 1SITE... 
With 1SITE you edit a whole Web site, not codes and files. It manages everything automatically and even publishes your work using an internal FTP client, creating HTML files on-the-fly. You can add code but you can’t modify the HTML directly. If required, you can import old HTML pages using "File >Import", the code is automatically optimized. If you really need to touch the HTML code yourself, we would suggest that you search for another program. 
 
Can I import my old site created on geocities.com? 
Yes, use "File >Import >HTML". You might have to reformat some text and tables. This is because 1SITE amends pages so they may be visited by any browser. You may have to do a little reformatting, but this way your pages will be visited as you intended, on all browsers and all PCs! 
 
I imported HTML pages into the site, but nothing is showing up!! 
Use CTRL+ & CTRL- to move between pages. 
 
Will you give me a Web space (hosting)? 
No but our partner DewaHost has some special offers for our customers, click here (you will need our Coupon Code). 
 
 
 
LINK AND PAGES, HYPERTEXT FUNCTIONS 
I don’t understand the way 1SITE saves pages. 
All hypertext pages are saved in a whole “AEH” file. With “File >Save all” or with the toolbar button, you save all hypertext pages with a single click. 
 
...in the tutorial it says:...then, let’s press the link button in the toolbar (sheet and chain, or "Insert >Link" from the main menu)... but there is no button labeled "link" in the toolbar...and which toolbar? 
Select a text block then, if you aren't able to find the button with the image of the sheet of paper and the chain, choose from the main menu “Insert” then “Link”. If you are on an image, use the right mouse button and choose “Define link”. 
 
How can I set the size of a page? 
You can’t set the size of the page, as you can’t know what monitor and what window will be used by the people that will see your site. The safe way is to always use percent (%) tables (it is the default in 1SITE) and to not assume that the pages have a fixed size. 
 
I want to change the page numbering as I want to insert a page between page 1 and 2, but I can’t. 
No, you can’t. If you really need to do that, you can insert say a page #3, copy the #2 to #3 with “Edit >Paste page from...”, then delete all the text within page #2. Agreed this is not quite what you are looking for, but the automatic numbering is very useful to optimize the publishing speed. Please remember that the end user will not see the 1SITE page numbers, only the page titles, so it really makes no difference. If you were to label page 24 as "Page 1" and page 45 as "Page 2" this would have no effect on your readers, as the 1SITE page number is just a facility to allow you to switch pages without having to remember the proper page names. 
 
Can I change the number of page #0? 
This is not possible. If you want to set another page as the home page, simply choose “Hypertext >Current hypertext properties”, and click on the left, on “cover”. Any page can be used as the cover / homepage, not just the #0. The #0 is just the default. 
 
How can I fix a page width to 535 pixels, in order to obtain the ideal setting when printing to paper? 
You can fix this width for a table. Use the right mouse button on a table cell, and click “Properties”. However, it is better to use % tables, so your work will display well on all monitors, from 10" to 19”. 
 
How can I place a link inside the same page? 
The links within the same page are called “Anchors”. First, you need to place the “Anchors”. In order to do this, move the cursor to the link destination and use “Insert >Anchor” from the main menu (or SHIFT+F5). You will see an anchor icon. If you select it with the right mouse button you can edit its properties. A number is assigned to each anchor.  
Now select the text block or the image you want to link, and use “Insert >Special link” (on an image, click the right mouse button, “Define special link”). Click on OK in the window that will be shown. Then you will see a dialog where you can select the destination Anchor. Click on the anchor, then click OK. You can test the result in “read only” mode (Hypertext >Read only). 
 
How can I link to an anchor placed in a different page? 
Select the text block you want to link, then “Insert >Special link”. In the dialog that will be shown, do not choose the first tab but one of the others (e.g. second tab “Normal”), then OK, and select the destination page. Within the preview of that page you can click on the destination Anchor (the number will be copied in the box that’s on the right at the bottom of the window). 
 
Can I insert an alternate text on a link, like I can do for images? 
Select the text and apply the link with "Insert >Special link" (or F5). Then click on the "HTML" tab. In the box insert the following tag: TITLE="insert here the tooltip text". Then click on the first tab and choose any of the link types (for example the second sub-tab, "Normal", then OK). 
 
What should I do to save a single page? 
You can use "File >Save as...", or "File >Export pages". In this way you can obtain single Rtf or Html pages. 
 
I've not been able to find out if I can have different colors for links in the same page... How can I change the link color? 
You should define different text styles. Each text style can have its own color/style for the links. Use "Format >Styles", then the last tab ("link"). You can also set up the style of the link (underlined, bold, or so). 
 
Can I change the link color when the mouse is over? 
Yes, use “Insert >HTML” within the page and insert this code: 
<STYLE> 
a:hover { color: #FF8020; } 
</STYLE> 
This will act on all the links on the page. If you want to touch only one style, you may use: 
<STYLE> 
a.s0:hover { color: #FF8020; } 
</STYLE> 
this will affect only the style # 0 ([no style]). Please notice that the change won’t affect the editor. You need to Publish or to preview with the Publish menu. 
 
Where can I find information about pages contained in an hypertext / website? How can I manage pages? 
Creation: "Insert >New page", "Insert >Link", "Insert >Special link".  
Deletions, management: "Hypertext >Images - files - link archive and erase". 
Access: "Hypertext >Go to page", the bottom center page number box, click the right mouse button on this box. 
 
When I'm editing a *.aeh file, how can I delete a page (in my case page 0 as it is empty)? 
Page 0 can't be deleted. For other pages, use "Hypertext >Images - files - link archive and erase". You can also cut & paste another page to fill the page 0. 
 
I don't understand how to insert a link. 
Select a text block, then press the button with a page and chain. In the window displayed, you can link to an existing page in the hypertext, or to a newer one - more options are also available. 
For example, you choose "new page" then press OK. 1SITE will create the new page for you, and will show the page in the editor. If you link to an existing page, you can choose it from an active preview - active means that you can navigate through it like in a browser. When you press OK, the link is made and 1SITE shows the destination page in the editor. See also the tutorial (F1, then "Tutorials", "Create and link pages"). 
 
How can I link an external Html page, for example an Html page that already exists on my Web site? 
Select a block, click on the chain button, choose "Internet", click the “Add” button and write in the left box the address (e.g. "http://mysite.com/ mypage.htm"), then press "OK". 
 
How can I manage the pages different from the main one? Just with links? 
In the bottom center there is a box with the current page number. Click on it with the right mouse button, you will have a list of the most recent visited pages. You can also use “Hypertext >Images - files - link archive and erase”, “Hypertext >Go to page...”, “File >All pages...”. 
 
How can I copy a page within another in the same hypertext (with Html I can do it with "save as", then "open". Is there another way in 1SITE)?  
"Insert >New page", then "New page by copying existing one"; or "New page by copying from another hypertext", ... 
You can also use "Edit >Paste page from...". 
 
How can I manage headers and footers? 
If you use F1 and search for the keyword "header" or "footer" ("Search >Keyword search") you'll get the answer. 
In short, you can use any page as the header or footer for any other page, i.e. if you want a global header for the whole site: 
- create a page and insert within it everything you want in your header (a logo, a sentence, etc.). 
- choose "Hypertext >Current hypertext properties", second tab, and press the "browse..." button near “header”. In the window that appears, choose the page you just created. 
With “Format >Current page properties” you can define a private header (or no header) for any page. 
 
Do you have some step by step guidelines on how to create, open, and close popup windows? 
To open a popup, select a text block, "Insert >Special link", 3rd tab (independent window or popup). To close a popup, in the page where the popup should be closed, use "Insert >Page functions >Open/close windows", then specify the name of the popup. The popup is closed on entering the page. You can open the .aeh files used as examples (speciallinks.aeh). 
 
I can only get to non-linked pages when I am in the "edit/preview" mode, by using the page scroller (the box at the bottom of the screen, with the page number) or CTRL+-. Is this normal? Will normal keyboard/mouse paging work when this Web-Page is "published"? 
No, you have to place links. The other ways to manage pages are only active in the editor (this simplifies the creation / management of pages). 
 
Is there a limit to the length of the URL you can insert with "Insert >Link", 3rd tab? 
Yes, there is an internal limit. You can insert longer links very simply, by using the "Long link plugin": it will install a new menu under "Insert >Link to". Click here for the download (save somewhere on the desktop and double click to install; click here for more plugins). 
 
What is the maximum number of pages I can use? Is there a maximum size? 
Each 1SITE AEH file can contain up to 5000 pages and include up to 5000 images (1SITE version 6). You can use an unlimited number of AEH files. The maximum overall size is 4GBytes. 
 
The program says "Please delete objects with Hypertext >Images - files - link archive and erase, or buy HyperPublish". Is this normal? 
Yes, 1SITE stores each image in an internal album, so even if an image is deleted from the page, it is still kept in the album, which has limited available storage. 
You can rectify this using any of the following methods: 
- delete unused images using "Hypertext >Images - files - link archive and erase" (select an unused image and press the DEL key) 
- divide the work into two or three AEH files, (you can link these AEH files, see below) 
- upgrade to HyperPublish at a discounted price (HyperPublish album has no limits). 
 
Will your program allow me to create an index at the top of a page, create a paragraph or graphics several lines down the page, use the indexed item as a heading for the paragraph or graphics and link to it, also add a 'return to top of page' at the end of each paragraph? 
You can insert any kind of link but you have to insert links manually.  
You can use "anchors" for links within the page. The program can create an automatic linked index with "Insert >Contents". To repeat a block on the top of a page, use the Header function (Format menu). 
 
 
 
TABLES 
Does percent % size mean the table will automatically be sized to the content? 
It means the table will fit the screen pixel width, using a %. When you insert a new table, the software uses 100% as the default. Unless you have a particular requirement, do not change this setting. It will automatically fit any browser window. 
 
I inserted an image in a table. Why does it appear in all cells? 
Perhaps you inserted the image as the table “background”. If you want to insert an image as a single “cell” background, use the right mouse button on the cell, “Properties”, second tab, then click the Sun and Cactus icon. 
 
When I have to write words in 3 columns do I have to insert a table or can I just use the space bar? 
It is better to use a table. Never use the space bar as, if you view the page from another PC, the size of the space might be different and you will lose the alignment. 
 
How can I create a table with more than a column within a row? 
You can insert a new table with any rows or columns within a cell of another table. 
 
How can I delete a table? 
There are many ways. For example put the cursor on a cell, press the right mouse button, then choose "Select table", then press DEL. 
 
How can I copy a table? 
Select the table as above, then press CTRL+INS. Move the cursor to the destination, then press SHIFT+INS. 
 
I'm having a problem formatting text in a table. The table text automatically formats itself to Times New Roman (my default font is Arial) and I also can't select the entire table, column or row to apply the required formatting. 
The table default style is "[no style in tab]". Simply change that style's properties with "Format >Styles". 
 
 
 
IMAGES, AREAS, HOT SPOTS, THUMBNAILS 
How can I manage a rollover (mouse over sensitive) image? 
On an image, click the right mouse button, "Properties", then select the "Low res and mouse" tab and press the icon with the cactus and sun. 
 
Animated GIFs don't play in the editor! 
Move to preview mode (Hypertext >Read only). 
 
How can I move images and position them somewhere in the page? I can’t position an image as I would like. 
The “fixed” position for an image is good when you create a text that will be printed on paper, but makes no sense for a site, where the reader can see your work inside an unknown width window. Your user might use a 600 pixel or a 1200 pixel width window, and you don’t know that. The best thing to do then is to create a work that will be seen well on any PC, in other words a work that all readers will like. To do this, simply use “invisible” tables (i.e. tables without any border) to position images on the page. 
 
If I want to add a caption near an image is it better to use tables or frames? 
Better to use a table. 
 
How can I delete an image inside a table? 
Select the image and press DEL two times. If the image is a background, choose “Table >Properties”. To delete the table, click the right mouse button, “Select table”, press the DEL key. 
 
Can I write some text over an image, similar to using layers in a graphics program? 
No, you should use PaintShop PRO or a similar graphics program to achieve this. 
 
Is there a fast way to change the image background for all pages of a site? 
There are two ways. If the background is already an image, use “Hypertext >Images - files - link archive and erase”, select the image, then press “Replace...”. Otherwise there is a button in the bottom right of the second tab of “Hypertext >Current hypertext properties” dialog. 
 
How can I place text beside an image? 
Create a simple table with one row and two columns. Inside the first column, insert the image. Inside the second one, insert the text. 
 
I am having trouble inserting an image with transparent background. Sometimes it works and sometimes it does not. 
It should work for the large majority of GIF images. However, not all images are suitable to be automatically converted using the included transparent-color processor, so you may have to proceed manually with paint programs such as Paint Shop PRO or Corel Photo Paint. 
 
Is it possible to add more than one clickable area (hot spot) on an image? 
You can insert up to 20 areas per image. If you need more, you can split the image into different sections with a paint program. 
 
I see the "paste from clipboard" can perform the automatic conversion of a WMF to a GIF / JPG format with a lower byte size. As I already inserted WMF images, can I convert them to GIF in some way or must I reinsert them? 
Unfortunately, you must reinsert. 
 
I can't insert animated GIFs with "Insert >Animation"! 
Please use "Insert >Image". 
 
Where can I find the included clip art? 
In the “Insert >Images” dialog, “From disk”; click on the icon with the mountain and the sun. 
 
In a hypertext with lots of images, it seems as though there are problems with previews. 
Use “Tools >Program options” to increase the image cache settings. 
 
How can I insert pictures that will be enlarged in a separate window when you click on them? Should I use the click area / hot spots? What can I do with a click area? 
A click area is useful when you want to assign different destination links to different sections of a single image. For example, let’s say you have a picture of yourself. You can assign an area to the eyes, an area to the mouth, and so on. A click on the eyes may display a page where you talk about your wonderful blue eyes and so on... 
If you want to create a gallery with some thumbnails linked to larger images in a separate window, you don’t need to use hot spots. Simply create a page containing a series of small images, then insert a new page for each enlargement and assign links to each small image (click on the image with the right mouse button, “Define special links”). Inside the “special link” dialog you can specify to use a popup to display the destination link (the page containing the larger image), and you can specify a name for the popup. 
Or, you can use the automatic “Insert >Image gallery / photo album” feature. 
 
Is there a way to place icons or thumbnails on my page, then click to view a larger image? 
Yes, you can use the automatic “Insert >Image gallery / photo album” feature. 
Or just insert a little image (you can do it with a paint program) then insert a link (click on the image with the right mouse button, "Define link") to a page that contains the larger image. If you use "Define special link" you can also show the larger image in a popup. 
 
How can I set a background image or a background color for a page?  
“Format >Page properties”, then click the icon with the cactus and the sun.  
You can also insert tables using an image as the background (click on a table or on a table cell with the right mouse button, then "Properties"). 
 
I designed a navigation bar in Paint Shop PRO, how do I insert that into a page and add links to each button? 
Use "Insert >Image" then add hot spots (clickable areas): select the image and use the "Image" menu or click the image with the right mouse button. Then define links with the right mouse button. 
 
I have an image and some text on one page. I want the text to line up on the right of the image, and I suppose using a frame will do it, but I can't get my image into a frame. 
Better to use a simple table, rather than a frame. Just use "Insert >Table" then use a table with 2 columns, 1 row (if you want to create frames, simply drag the top or left border of the edit window). 
 
I imported a picture into my document. Is there any way to add a border or is that something only available in the full version? 
You can do this with a paint program. The normal HTML border facilities are too limited so they are not included at all. 
 
Is there any way to assign an image as a border for a page? I have an image that is about 1 inch wide and I want it wrapped around the page. Can this be done? 
You can create a table with 3 rows x 3 columns, and use the image as the background for the 8 externals cells (click the right mouse button from within the cell, then select "Properties"). If you edit the Style of the paragraph that contains the table ("Format >Styles"), you can eliminate the upper and external borders that this solution often leaves. 
 
I have included a background picture but when the page first comes up on the Internet, you get the gray background for a split-second until the picture loads. Is there anyway to eliminate the gray from occurring? 
Yes, in "Format >Page properties" (and maybe in Hypertext >Current hypertext properties) set up a color that is closer to the color of the picture. 
Both the color and the picture are used by the browser. We do this for www.visualvision.com (if you clear the browser cache, you might notice that for a second the background is sky blue, then you see the real background). 
 
 
 
STYLES, FONTS, CHARSET 
If I change the font height, it sometimes gets lost when I write additional text. Why? 
Do not move the cursor after changing the font style. 
 
Can I save a style? 
Yes. Simply write its name in the styles cell, then press ENTER, and the settings of the current paragraph will be saved as style. You can also import styles from another hypertext. For creating new styles you can also choose “Format >Styles”. See also the manual for more info! 
 
How can I recall a style I saved? 
Simply click on the styles cell and select the required style! 
 
How can I change the style of the links within a table? 
Like any style, i.e. by using "Format >Styles". The default style for tables is [no style in table] 
 
I have created a Web page and used some of the fonts installed on my computer for the page. The problem I have is when other people log into my site and view it, the fonts are not the same as the ones I used to create the site. Should I use just fonts that are universal on all computers? 
Yes, Times New Roman, Arial and Courier New. If the user has MSWindows + Office usually also Verdana and some others. It is not possible to distribute fonts due to copyrights. 
If you want to use a fancy font for titles, you may use transparent images - we have a free "plugin" that permits you to do this automatically (you select a text, you click a button, the text is instantly transformed into an image by using the current font). The image will be identical for all the end users. Please see www.visualvision.com/plugin/ "text to image" plugin. 
There is also a non standard way to force the end user PC to automatically download the font. You should use “Insert >HTML >Within text” and write: 
<STYLE> 
@font-face { font-family:NomeFont; src:url(http://www.yoursite.com/fontname.eot); } 
</STYLE>  
As you can see you should convert the font you used from the usual TTF (True type font) for Windows to the Eot format, and you should transfer the file somewhere on the server (maybe using the “generic FTP”). To converto to EOT you need the WEFT software: 
 
Can I change the charset such as for Russian / Greek / etc? It seems I see strange chars... 
Within "Hypertext >Current Hypertext properties" you can change the charset of the site (within the proper box, enter for example windows-1251 for Russian; iso-8859-7 for Greek). Please do this just *before* starting a new work, as the charset must be configured before entering the text. 
 
 
 
FRAMES 
How can I delete some frames I inserted? 
You should delete them frame by frame. To delete a frame you should move its border to the top or to the left (depending of the kind of the frame). It may be faster to choose “Format >Advanced frameset manager”, to load a simpler frame set from a template, then press OK. 
 
How can I remove the frames border? 
Choose "Format >Page properties >Frame properties" (or use the right mouse button). In the dialog, uncheck the box “show rectangle border” and write 0 inside the “border between frames" box. 
 
I am working with frames and I noticed that the frames will not allow me to align text/images to the top right-hand corner. It looks like the frames have a top margin of about .5". Can I get rid of this? 
Yes, define a style where the top margin of the style is something with a negative number (-0.01 should be sufficient) and apply that style to the first paragraph, then you may insert a table within that paragraph and experiment within it. 
 
I want to add a page with frames. I want to use an existing page as a frame. 
Create a new frame set. Within a frame, use the right-click mouse menu to select which page will fit the frame. You can also use "Format >Advanced frame set management". See the chapter about frames in the PDF manual. 
 
I have a page with too many frames. I went to "Hypertext", then "Images - files - hyperlink archives and erase" and tried to delete the pages with the frames. When I go back to the page, the frames are still there. What am I doing wrong? 
You probably deleted another page. When working in the page with the frames, press the "no frame" button at the bottom of the page. That switches the view to "no frame" mode, (note: it doesn't actually delete the frames, it is just a display option). This way you will see which is the "master page" for the frame set. Delete it and the frame set will be deleted. Another way to delete a frameset is to replace it with another, ("Format >Advanced frame set manager"). To delete a frame you should move its border to the top or to the left (depending of the kind of the frame). 
 
 
 
TEMPLATES 
The templates seem to be in a foreign language, maybe Italian! Where could I get English ones? 
The templates are not in Italian. It is a dummy latin-like language that has no meaning. The text is there purely to fit the page for demonstration purposes. You can replace it with anything you like. To edit the images, right click then choose "Edit...". To put your own text on some buttons please use "Insert >Image" then search for an empty clip art button (for the regular edition, see the Clipart folder, there are several empty buttons), then you may right click the image and use "Edit..." in order to superimpose a text with your default graphic / paint program. Alternatively, you may get the 3D Buttons software
 
When working from a template, I am unable to edit any of the links to change their appearance or function. Clicking on a link and then right-click, "Edit" sends me to Tools, Program Options, where there is no info on editing 
If you have a recent edition, right click then use "Link properties", otherwise just use "Insert >Link" (or right click then "Define link" on an image) and the link will be deleted and / or replaced. 
If you choose "Edit" on an image, the program will attempt to run your default graphic / paint program (if any). 
 
 
 
INTERNET PUBLISHING - FTP 
I had difficulties while completing the fields needed to publish my Web site. 
To publish on the Web you first need to buy a Web space or find a free one (click here for a special offer for VisualVision customers). After you subscribe to a Web service, the Web host gives you the parameters you have to insert within the 1SITE's FTP setup tab. Use F1, then "Tutorial", then "Internet FTP publishing tutorial" to see the tutorial and more detailed instructions. 
If you need some basic info about the publishing of a Web site, click here ("How to create a Web site")
 
How can I just send completed pages to my Web site? 
1SITE automatically detects which pages have been modified since the last time you edited the file, then marks them with a check mark. If you don’t want to publish a particular page, simply uncheck it. 
 
My ISP has no idea what the FTP server parameters are...nor does my host...so I don’t know how to publish...also it says the www. parameter is not mandatory...so where do you send the finished pages??? 
Your host MUST know your FTP server, user name and password. If he doesn't, please change it. It is like using an electrician that doesn't know what a lamp is! You can tell your host to download the free LITE edition so they can see where to insert their parameters and help you. If you have no luck with that method, drop us an email and we will help you. Please see the FTP publishing tutorial first! Every FTP server has a server name: it is quite logical you should insert that name in the field named "server FTP". Every server requires a user identifier/ username, it is logical you should insert that in the field named "user identifier". Every server requires a password. Only these 3 parameters are mandatory. Your providers server may require you to enter an additional directory such /www or perhaps /public_html to enter the area that will provide your web presence: 1SITE gives you the opportunity to enter that directory path, so that when you connect, you automatically enter that directory. This may be inserted in the field named "Initial remote directory", but this is not mandatory. If not required you can leave this field as it is. 
 
I’m getting errors when I try to publish! 
Error #500: the FTP server name you used is wrong or the program can’t connect to the server due to a network overload or a firewall. Note that you should omit the prefix ftp:// - Check also your antivirus / firewall software. 
Error #530: the username and/or the password is wrong; 
If you are a registered user and you are unable to publish, send us your parameters and we will attempt to connect for you. This should help to track down your problem. Please note that some "free" servers (geocities, freeservers) have recently disabled the FTP access, and you'll receive error #530. 
Error #550, 403 or Access Denied: the initial remote directory may be wrong (commonly it is /web or /www or /public_html or /htdocs or /yourusername or /var/www/html ... please ask your host) 
 
You say you have an FTP "engine" included......what is an engine in this case? I have an FTP client and a server service that I already use...but they don’t know what you mean by "internal ftp engine". 
There is an internal FTP function, i.e. the FTP resides within the program. You can publish on the Internet using "Publish >Internet -FTP >Publish on the Internet". Other programs require an external FTP program to put the pages on your site. Our program includes the publishing function (the publishing engine) internally. To configure the FTP publisher, please see the tutorial (hit F1). 
 
I can see my site with Explorer but not with Firefox. Why? 
Sometimes this can happen if in the "Hypertext > Current hypertext properties" dialog, under "Export prefix" you use a name that includes spaces or special characters. Spaces must be avoided if you don’t want problems on certain browsers and operating systems. 
 
If I choose "automatically select modified items" when publishing, the program doesn't seem to select them... 
This setup only works with subsequent connections, it will work the next time you choose "Publish >FTP". If the list on the right is already filled, you should press the reload button – the circular one - to force the program to select just the modified pages. 
 
After putting a form on my Web page, I tested it using the browser. After the ‘Submit’ button was hit, a pop-up box appeared saying: 'This form is submitted using e-mail. Submitting this form will reveal your e-mail address...' etc. What can I do to remove this message? Usually, when I fill a form in on the Internet, I never see this message. 
To remove this message you need to use a "formtoemail" script. Ask your host / Internet provider how to do so. Usually that form is managed by a "POST" or "GET" script (your host will tell you the URL of this script, you should enter it in the form start marker), and you should insert some form element of the "hidden" type to specify the real destination email. 
 
I published a page. Then I have gone online to my homepage and tried double clicking on a link but nothing happens. I have to right click on it then click open. 
Once a page is published, just ONE click on a link is sufficient. Try to restart Windows if not. 
 
I have created 2 different .aeh files and have created links back and forth to the different files. With 1SITE, is it possible to publish both of these files to my Web site without them overlaying each other? I've searched through "help" but can't seem to figure out how to do it. Each time I "publish" I only get one file or the other. 
Yes, simply change the name of the main page file (the cover) for the second .aeh. From the main menu, choose "Hypertext", then "Current hypertext properties", then the cell "Cover file name" (or de-select the cover file name check box). 
 
Can 1SITE insert my site on the search engines? 
1SITE is used to create Web sites. If you want your site to be listed on search engines, you must submit its address to each search engine: enter the search engine (i.e. www.altavista.com) and search for "submit your site". There are also programs or services for doing this automatically, click here
 
My search engine company states I have no META TAGS appearing on my site. Can you explain where and how this can be accomplished. Please bear in mind, I only have a basic knowledge of what META TAGS are used for. 
For each page, choose "Insert >HTML >At page start", then you can write any META tag, e.g.<meta name="keyword" content="games, super games, ultra games"> <meta name="description" content="This page is about games"> 
It is not mandatory to have META tags. Most search engines can index your pages without them. 
 
Can I "Publish" onto the Internet with the trial version? 
Sure. Have you read the FTP publishing tutorial? Hit F1, then click on "Tutorials". 
 
I have about six pages constructed on a website, and I need to have one of the pages replace my 'home' or 'page 0' page, and move the present page 0 to page 1 or 2. 
There are two ways: 
1) in "Hypertext >Current hypertext properties", choose the second tab. Then, on the left, you can choose the "cover" page and the "summary" page. The "cover" page is the homepage (default page 0) 
2) use the "copy and paste" and paste the new home page inside page #0 (you can also use "Edit >Paste page from..." 
 
I published to the Internet but it seems that not all pages have been updated. 
First verify that your browser cache has been updated (use SHIFT + Reload button). If this does not cure the problem, the fastest thing to do is to force the program to update all of the Web site. Before pressing "Publish", simply press the "All" button that's on the bottom left. The Internet is not perfect, so this may be needed occasionally. Be sure you are publishing in the right folder, too. 
 
I found out that it's possible to upload a 1SITE site with WS FTP if I save it as HTML. Could you tell me the process of FTP'ing with WS FTP? 
To get the HTML from 1SITE simply choose "Publish >Export pages" then HTML as format. To choose the destination path for the export (c: c:\temp or whatever you want) click on the "Path" tab. 
By the way, it is better to use the INTERNAL FTP function, that has an "optimizer" that reduces the transferred byte size (in other words, with the internal FTP the publishing is faster) 
 
I have made several updates on my web site but now have many unused  pages on my Website. 
How do I remove the unused pages to clean up my site? 
Just select the page in the right box (FTP dialog) and press DEL (or  click the right mouse button on it). By the way, the program automatically replaces the old pages any time you insert a new page, so this process isn't necessary in the long run... 
 
When I publish the Website I am working, it seems the back button does not work for users viewing the pages. 
The back button usually works. For example, please see the http://www.1site.info web site, and browse it. The site is entirely created with 1SITE. 
However, there are some limited cases where the back button doesn't work: 
1) If you manually assign filenames to the pages (the automatic redirection process is done through a meta-refresh that makes it difficult to use the back button) 
2) If you use special links and you forget to select the option "frameset" and instead use "single frame" (top left). There is an automatic script that makes it sure that if a search engine enters in a framed page, the master frameset is shown: this script seems to disable the back button. 
 
I want to set up a Web site is there a monthly charge? 
We just sell some Web site creator programs. A Web site space is not included: you need it too, and you can rent it for a monthly (or yearly) fee. There are a lot of different hosting companies that you can use. The Web site creator program is a one time fee, while the hosting service is monthly or so. We keep things separated. Our partner DewaHost is reliable and has a special offer for our customers. To view the offer, click here
 
 
 
HTML - APPLETS - AEH - ASP 
How can I modify the HTML of a page? 
You can just add code, you can’t modify the automatically generated HTML. 1SITE is designed with an internal optimizer that works well both with Internet Explorer and Firefox, Opera, Chrome... As it is a bit possessive, it doesn’t allow external interference. If you want to add code manually, use "Insert > HTML", or, with any object selected, use the right mouse button, "Properties", and the HTML tab. 
 
I want to name the home page as "index.htm", how do I do that? 
Use "Hypertext >Current hypertext properties", second tab "Page settings, background". This is already the default setting. 
 
I want to supply the Html file name for a page. For example "mickey.html" instead of "nameaeh_000002.htm", how is that done? 
Use "Format >Page properties", and the center left gray box. Please notice that unless you enable the setting "file html / no auto" within the "Options" dialog (Options button, on the top left within the FTP publishing dialog; also available within the Export dialog) this does not cancel the automatic naming, but it only adds/create a redirection file. If you enable "file html / no auto", then the name in the gray box will be the actual HTML file name for the page. Remember that the automatic naming optimizes the transfers through the automatic FTP and avoids broken links, so use it unless you really have the need to do differently. 
For the home page, the HTML file name must be index.htm or index.html, this is the default setting under Hypertext >Current hypertext properties, second tab, the box "Cover file name (Html)". Do not change unless you know what you are doing.. 
 
What should I do if I want many HTML pages, or if I want to see a preview? 
Use the "Publish" menu, or "File >Export". You can publish directly with the internal FTP, without having to "see" the HTML that is under the hood. 
 
I downloaded a copy of 1SITE and found in testing that it would only load one HTML page. Not a very useful demo. How does your company expect people to preview what your program can do if you can't even get past the first HTML page? 
Hey, slow down! This is not true. 
First, 1SITE is not an HTML editor. 
Second, 1SITE manages a whole site in a single solution. 
If you import some HTML pages, try CTRL+ and CTRL- to switch between pages, then take a look at the online Help (hit F1)... it contains many tutorials and may be of use to you... 
 
What can I do with an "AEH" file? Can I only see it with 1SITE? 
You can see an "AEH" file with almost all Visual Vision products, and with HyperPublish Reader (works on the same principle as Acrobat Reader: if you upgrade to Hyper Publish it is automatically included by the CD Wizard). An AEH file contains a whole hypertext, so your work becomes easy to share. With the "Publish" menu you can convert into Html or Rtf files anytime you want. 
 
How do I attach Java Applets to a page? 
With "Insert >HTML" insert the HTML code related to the applet. Instead of the class name, i.e. where you find the classname="appletname.class" part in the code, just write classname="", then place the caret inside the brackets and press the button "Insert page or file ref", then choose the 3rd tab and search for the .class file in the HD. 
 
Can I manage ASP pages with 1SITE? 
Certainly. You can use "Insert >Html >Within text" to insert ASP code. As 1SITE uses ".htm" or ".html" as the file extension, you may have to ask your server administrator to enable these extensions also for ASP pages (usually ASP pages are named ".asp", but it is easy to override this setting). 
 
 
 
DOWNLOAD / DOC / ZIP / PDF / FLASH / SWISH / INTERNET SERVICES / COUNTERS / FORUM / IMPORT 
How can I insert a file download on my site? For example a ZIP? 
The best way is to upload the file directly to your http:// site with an FTP program such as WS_FTP, then within 1SITE, select a text block, use "Insert >Link", 3rd tab, "Add +", and type the Web address of the file, such as http://www.myaddress.com/myfilename.zip  
 
How can I insert a directory in the server? 
Inside the publishing window, there is a button similar to the MS Windows new folder button. 
If you want to use the directory for downloads you should use an external FTP program (such as WS_FTP). It will be configured like the internal FTP, it has buttons for creating directories.  
 
Does 1SITE have a function that will allow the Web site visitor to download information from my Web site? 
Is the format of the intended "information" to be ZIP, DOC, PDF files...? If so, you can certainly do this with 1SITE. Simply place the files on your server using an external FTP program such as WS_FTP for example, then you can link to these files from any 1SITE page using "Insert >Link", 3rd tab, and inserting the direct link, e.g. http://yourserver.com/yourfilename.doc 
 
I have a .doc file that I don’t want the browser to open, I want to start a download when the site visitor clicks on it. 
Follow the same steps described above for the download. In most cases the best solution is to "zip" the .doc and make the .zip file available as a download. It isn't possible to force the browser to start a download instead to show, it depends from the browser's setup (the end user decides this). 
 
Why does the size of the AEH file remain the same even if I delete some multimedia files? 
It is not sufficient to delete a link, a button, or a video with the DEL key. To enable fast reuse, 1SITE archives each thing you use in an internal archive or “album.”  If you delete the link, the file remains inside the album. If you want to delete the file, please choose “Hypertext >Images - files - link archive and erase”, search the file then delete it with DEL. 
 
Can I save in PDF format? 
Yes, indirectly. If you have the Adobe product installed, choose "File >Print" then print to the "Acrobat Distiller". You "print" to this printer, you actually get a PDF file.  
If you don't have Adobe, there are also other products that works same way (= do install a "fake" PDF printer under MSWindows). One is "PDF Camp" (click here). 
There is also a more complex way by using the free "Ghostscript" (you can find it on simtel.net): you should install a fake PostScript printer (an Apple LaserJet for example), print to FILE: (instead of LPT1), save the file as filename.ps then use Ghostscript to convert from PS to PDF. A correct Ghostscript command on the DOS prompt is gswin32c -q -d -dPDFSETTINGS=/printer -dCompatibilityLevel=1.3 -dNOPAUSE -dBATCH -sDEVICE=pdfwrite -sOutputFile=c:\nomeoutputfile.pdf nomefile.ps). 
 
 
Any examples for interacting with Flash / Swish? 
Just use "Insert >Flash" to insert SWF files. 
There are also a few other ways for inserting Flash. Click here for a simple example (Flash files embedded in an AEH hypertext); click here for the same example but with external Flash files (to be uploaded separately on the site). 
 
How can I insert a counter? 
A counter is typically a piece of HTML code. You can insert it with "Insert >HTML >Within text". The program will insert an icon to mark the point where you insert the HTML. If you want to change the code, select the icon, use the right mouse button, "Properties". If you need code for a counter or for other useful stuff, see www.visualvision.com/utils
 
I am trying to insert a form for users to be able to complete and submit. I would like other users to be able to view what everyone has submitted, but I do not know how to do this? 
You need a guestbook or a forum tool. These kind of interactive tools are available from lots of sources. 
You'll find some free tool links in www.visualvision.com/utils/ 
 
How can I insert a chat? A forum? 
You will find info in www.visualvision.com/utils/ 
Chat, forums, etc. are server side functions. If you do not have direct server access you should use third party services. These third parties usually provide all the needed instructions. Usually you have to insert an HTML code: HTML codes can be inserted with the "Insert >HTML" menu. 
 
How can I import files? 
To import, use "File >Import" and choose a file format (RTF; HTML; ASCII), then search for the files you want to import in the file system (shown on the left) and drag them to the right. The program can import multiple files at one time and automatically divides a single file into pages. Use CTRL+ CTRL- after the import to see the pages. The import functions sometimes discard the text format, so it would be better to use the native program functions once you have learned them. 
 
When I import RTF, how does the system split a single file into multiple pages, how does it decide when to end a page and start a new one? 
It uses an internal criteria. 
You can choose (in the import format menu) one file/one page or one file/multiple pages. The latter option ensures that page breaks in the existing document are maintained in your created pages. 
 
I have imported RTF pages, but some of them do not include the "continue" link on the new pages. 
You are supposed to write the pages INSIDE the program. If you import the pages from another program, you will need to add the links. The program can place very powerful links, not only the sequential links expected for a sequential piece or book. 
 
After importing, the very first page is blank and I can not get rid of it. 
Simply copy another page inside it. Alternatively, change the settings of the program so that the cover page and the summary page are not using the first page ("Hypertext >Current Hypertext properties", then second tab, then click on the left on "cover" or "summary" and choose the required page). 
 
I imported an .rtf document and set up some links to certain portions of it (hypertext?). The links work fine, but in the non-edit, preview mode, I can only get to the linked pages, not the ones without links. 
This is normal, as the preview mode is designed to work as if published, and no pages would be available in a live situation, unless linked. 
 
Can your program import Word Perfect format (WPF files)? 
No, but within Word Perfect you can choose "Save as..." then save your file in RTF format, that can be imported by our program. 
 
 
 
SHOPPING CARTS, E-COMMERCE, PAYPAL, PAGEVILLE 
Can I add a shopping cart to my site? 
Yes, there is an internal visual shopping cart ("Insert >Link to shopping cart" - "Hypertext >Current hypertext properties" for properties) - it is very simple. 
Additionally, you can download the PayPal/Pageville shopping cart plugin (click here for more information) that does accept credit cards. 
 
Does the 1SITE have a function to accept credit cards online? 
This is a function provided by various credit card services. With a direct account you can insert a form or some code in your page that will allow you to take orders (this code may be inserted on your page using "Insert >HTML", and is typically provided by the company you elect to use). Some third party services that enable you to accept credit cards are: Clickbank, Kagi, Pageville and a lot more (you can use search engines to find others). The easy way is to use the Pageville shopping cart plugin (click here for more information): it allows you to accept credit cards and to place checkout and buy buttons visually. 
 
I am in the process of using the PayPal shopping cart Generator using HTML, and am making a Buy Now cart for each item I sell. The Generator states: “make a copy of the first box by pressing Ctrl+C and choose copy. Then it says in your web site files, open the code for the web page from which you wish to collect payment. Paste the code you just copied into your Web page file wherever you would like the image to appear...” Since I was not using HTML, I'm not sure how to do this, can you help me? 
In 1SITE, place the cursor where you wish to insert the code in the page. Then, use "Insert >HTML >Within text". The program will show a dialog where you can paste the PayPal code using CTRL-V (or SHIFT-INS). Then press OK. You will see that 1SITE will place a small icon on the page. On future occasions, should you wish to edit the code, place the mouse arrow over the icon and click the Right mouse button, then "Properties". 
The easy way is to use the Pageville shopping cart plugin (click here for more information) that allows you to place PayPal checkout and buy buttons visually. 
 
I haven't worked out yet how the shopping cart lists the number of items chosen by the customer before they submit their order. It seems to want to submit each item individually. If this software has the facility to create a customer shopping list before it is submitted, could you let me know what I need to do to make it work? 
Simply place links to the shopping cart ("Insert" menu) and give a different "id" to each item. As the customer clicks on an item (text or image link), it will be added in the shopping cart window. If the shopping cart window is closed, all items are deleted. 
 
 
 
GENERIC QUESTIONS 
I can’t find the answer to my question! 
No problem, just write to us! As you see... we respond to all! 
 
I can't delete some objects with DEL. 
Use DEL twice. 
 
The XYZ window displays too small for me! 
Please resize the window. 1SITE stores and remembers window settings. 
 
How can I see the hypertext in a browser? 
Use "Publish >Browser preview" 
 
I'm writing a manual for an application and I need to include multiple copies of the application logo and application name. Is there a quick way? 
Create a new page, insert the name and the logo of the application.  
Then you can use "Edit >Paste page from..." to insert the logo anywhere you want. You might also use Headers and Footers (F1, Search). 
 
I can't use tabs! 
You can use the "reduce indent" and "increase indent" buttons. 
 
The copy and paste procedure sometimes discards the text format. 
This can happen for short text, as 1SITE tries to use intelligent behavior when you cut & paste. Sometimes the behavior is not exactly as you might expect. 
 
Can I insert the same text and/or image group in multiple pages, like a "C include"? 
Yes, simply create a new page and enter the required text and images. Then, for each page that will contain the text, use "Insert >Html >Within text", then use the "insert page in text" button. A window will display allowing you to select the page to insert. Note: This is not a fully visual operation, and works only for Html publishing. For a fully visual system, see another FAQ in this page. 
 
I can't do some things like in Front Page. 
1SITE is not Front Page, 1SITE is an hypertextual editor, with its own philosophy (at present, a unique one). 1SITE may be compared to "Wordstar" at the time when "word processors" were new, and the typewriter the norm. Wordstar was similar to a typewriter, but obviously couldn’t be identical without losing its main advantages and added features! 
 
How can I make floating windows? 
When a user browses your site / hypertext, there are two ways a window can show: 
- when user clicks on a special link ("Insert >Special link") 
- when user enters a page that contains an "open window" component ("Insert >Page functions >Open / close windows" 
You can see some samples in the es_aeh folder. 
 
The browser reports "Javascript error, IperF_open not found in page xxxx.htm". 
Edit the page in 1SITE and insert a special link to a pop-up, even a hidden link, e.g. a white comma on a white background.  
 
In a hypertext with lots of images, it seems as though there are problems with previews. 
Use “Tools >Program options” to increase the image cache settings. 
 
I can’t “minimize” the application. 
Select “Tools >Program options” then “Reset dialogs settings”, then exit from the application. 
 
I have a problem with the program locking up. It seems to be related to the file I am working in because I had a few other files I was working with and I am not having the problem there. If the file is corrupted in some way is there anything I can do about saving some of the pages? Help! I don’t want to start over! 
When a file is corrupted the most practical way is to open a new file, and copy the pages (the non-corrupted ones) from the old file, using "Edit >Paste page from...". 
 
How can I protect some Internet pages with a password? 
This is a server side thing, your host (or Internet Provider) should be able to provide the information required. 
 
What is the difference between HyperPublish and 1SITE? 
1SITE is purely for Web design; HyperPublish (HP) can also create auto-install CD-ROMs, has more functions, and has no limit to the maximum number of pages in each file (click here for a comparison table). 
 
What is the difference between EasyWebEditor and 1SITE? 
1SITE can manage more pages/images per file and have more functions (link explorer; automatic table of content generation with links; macro - components; direct Flash insertion; and more...). (checklist). EasyWebEditor users can upgrade to 1SITE at a discounted price. 
 
I have an old 200MHz PC, is this sufficient? Can I manage a high traffic site with this PC and 1SITE? 
Do you mean "host" a site? To manage a Web site "in house" is quite expensive. You might want to take a look at the various hosting offers that can be found on the open market. Apart from that, your PC is certainly OK for running 1SITE. 
 
Do you have a Mac edition? 
No. 
 
I have an icon for email - I've checked the tutorial and can't find out how to make this work! 
Very simple: select the image, click the right mouse button on it, choose "Define link", then the 3rd tab, click the "+ Add" button, then enter mailto:youraddress@aol.com 
 
I can't get the spell check working! 
The application uses the MS spell check engine. Some installations of Office 2000/XP mess things up. A practical solution to get things working quickly is to install an old MSWord release (for example Word 7). 
 
In a hypertext with lots of images, it seems as though there are problems with previews. 
Use “Tools >Program options” to increase the image cache settings. 
 
The program says “Access Violation XXXX”, then hangs... 
You have too many applications opened. (”Too many” may mean 4-5 in Win98/ME) Close some applications or restart the computer. 
The error numbers like 00231245E are of no use to us at all. 
If this happens and you are able to provide us with step by step instructions on how to reproduce the error, (e.g. open the program, write "mickey", press "save" and the error ALWAYS happens) we can correct the problem. Often it is not a problem with the program, but a problem of limited handles within MSWindows. 
 
Can I show an external URL in a frame or a pop-up? 
Yes, create an empty page / frame / popup then use "Insert >HTML >Within text" and insert this code: 
<script language=javascript> 
<!-- 
location.href="http://www.abc.com" 
//--> 
</script> 
The empty page will be replaced with the external URL (http://www.abc.com). Use parent.location.href="" in case you want to replace a whole frame set. 
 
My popup window works fine in preview, but does not work at all in browser preview or on the net. Do you have any ideas as to what is wrong? 
This can happen if you use a window name that includes spaces or strange characters. Please use something like "Mickey" as a window name (without the quotes). "Mickey Mouse", "123bcd" or "Mi$%/&" for example, are not valid identifiers. 
 
If I switch to “read only” (Edit/Preview button), the slides don’t appear to work. 
You have to use "Hypertext >Reload page" to start the slide sequence. To obtain this at load time, configure the hypertext as "Read only" using "Hypertext >Options". 
 
I have noticed that in some of my work, when I resize the windows (larger or smaller), some tables or images move and don't retain their position. Is there a solution to this problem? 
This isn't a "problem". You would benefit from practising with the "invisible" tables, and learning how to use them to correctly position images and text. You must remember that the final users screen and window sizes are unknown. At the end of the PDF manual you will find some useful suggestions on how to create this kind of positioning. 
 
 
 
PURCHASE - REGISTRATION 
I created some pages with the LITE version, can I use the project with the regular edition, without having to redo it all? 
Yes, sure. 
 
As I have now purchased 1SITE, I want to remove the sentence "VisualVision 1SITE..." that is inserted on the bottom of the pages. 
This is a simple change. When you first use the full registered program, and before pressing the big "Publish" button, select "All" in the bottom left of the internal FTP dialog. This way the program will refresh all pages (not only those modified) so the sentence will be deleted. 
 
I have some registration problems. 
Write to the address provided in the registration email. Be sure to include your order # and possibly attach the receipt of the payment so we can proceed faster. 
 
How can I get 1SITE? 
Click here or below: 
Get 1 site now, create your Web site in minutes! 
 
 
Can’t find the answer to your question? No problems, click here and write to our support staff
 
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Take advantage of our great offers and be productive in minutes. [click here to go to the order page] 
 
 
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Read the manual online [click here] 
 
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Exchange ideas, tips, and tricks with other users. Join the free Web forum [click here] 
 
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Accepting Credit Cards [click here] 
Web space hosting [click here] 
Website statistics [click here] 
Search engine submission [click here] 
Web site monitoring [click here] 
 
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